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Terms & Conditions

SMS Terms of Service

Last updated: April 30, 2026

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By opting into SMS messaging from Dream Skin Aesthetics Company ("Dream Skin"), you agree to the following terms. These terms apply to all text messages sent to or received from Dream Skin.

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What You'll Receive

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When you opt in, you may receive text messages from Dream Skin including:

  • Appointment reminders and confirmations

  • Reschedule and cancellation notifications

  • Post-treatment check-ins and care reminders

  • Booking links and availability updates

  • Account notifications

  • Promotional messages, special announcements, and clinic updates (only with your consent)

  • Two-way conversations with Ava, our AI DreamBot, when you text our business number
     

Message Frequency

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Message frequency may vary depending on your relationship with us, your appointment activity, and the type of messages you've opted into.
 

Costs
 

Message and data rates may apply based on your wireless carrier's plan. Dream Skin does not charge for SMS messages, but standard carrier fees from your provider may apply.
 

How to Opt Out
 

To opt out at any time, text STOP to any message you receive from us. After you send STOP, you will receive one final confirmation message and no further marketing or promotional messages from this number.

You may still receive transactional messages such as appointment confirmations, unless you ask us in writing to stop those as well.
 

How to Get Help

For assistance, text HELP to any Dream Skin message, or visit our website at https://www.dreamskinaestheticscompany.com/.

You can also email us at thedreamskincompany@gmail.com or call 236-766-0978.
 

Privacy
 

For information about how we collect, use, and protect your information, see our Privacy Policy at https://www.dreamskinaestheticscompany.com/privacy.
 

SMS consent is not shared with third parties or affiliates. Your phone number is used solely to communicate with you on behalf of Dream Skin.
 

Eligibility
 

SMS messaging is available to recipients in Canada with a phone capable of receiving SMS. By opting in, you confirm you are the authorized account holder of the phone number provided and are at least 16 years old.

 

Changes to These Terms
 

We may update these SMS Terms from time to time. Updated terms will be posted on this page. Continued use of SMS communications after updates means you accept the changes.

 

Contact
 

Dream Skin Aesthetics Company
201-3030 Pandosy Street, Kelowna, BC, Canada
Phone: 236-766-0978
Email: thedreamskincompany@gmail.com

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